Returns & Refunds:
We hope you love your purchase. However, if you change your mind or are not completely satisfied, we are happy to accept returns within 14 days of receiving your order.
Returns
Items must be returned unused and in their original condition and packaging, where possible.
As the pieces are vintage, antique or pre-loved, they may have natural signs of age, wear and patina as described in the product listing. These characteristics are considered part of the item's condition and are not considered defects.
Return postage for change-of-mind returns is the responsibility of the customer. We recommend using a tracked and insured service, as we cannot be responsible for items lost or damaged during return transit.
Damaged or Faulty Items
If your item arrives damaged or you believe it has a fault that was not described in the product listing, please contact us as soon as possible, including photographs of the item and its packaging.
We will assess the issue and, where appropriate, offer a replacement or full refund, including reasonable return postage costs.
Refunds
Once your return has been received and inspected, we will process your refund to the original payment method. Refunds will normally be issued within 14 days of receiving the returned item.
Original standard delivery charges will be refunded where required by applicable consumer law.
Vintage & Antique Pieces
Please remember that our vintage and antique pieces are pre-loved and may show signs of age, including minor scratches, marks, patina, variations in colour or finish. We make every effort to photograph and describe these characteristics accurately.
These natural signs of age contribute to the individual character of each piece and are not considered faults.
If you have any questions about the condition of an item before purchasing, please get in touch and we will be happy to provide additional photographs or information.
